Going on a cruise tour is one of the most relaxing vacations anybody can enjoy. Ideal for couples on a honeymoon, retired senior people, families and groups of friends, a cruise tour can be enjoyed in many parts of the world.
This has also become very affordable today what with the stiff competition among various cruise line companies worldwide. Each year, cruises originating from the U.S. ports alone accommodate more than five million people wanting to have a memorable holiday with their loved ones.
Cruise lines follow stringent maritime laws to be able to provide the tour services to their passengers. They are required to adhere to international standards of safety at sea all the time. Unfortunately, accidents can occur at times that people least expect them to happen. Several cruise ships in the past have experienced sea mishaps resulting in injuries and deaths among the crew and passengers.
Accidents on board cruise ships especially those that occur in the middle of the sea can cause much trauma to both passengers and crew members. These unavoidable incidents can include food poisoning, assault, unforeseen storms, collisions and fires. Passengers caught up in these cruise ship accidents can file claims of personal injury against the company. They have every right to sue if they feel they were not able to make the most of their cruise vacation or if they suffered physical and emotional injuries after the incident.
Maritime lawyers can best help passengers in filing their lawsuits. While suing cruise line companies may aim to seek compensation, it also gives the organizations involved an opportunity to evaluate their operations and address issues that will help in improving the safety of crew members and passengers in the future.
There have been certain incidents in the past such as fires that have occurred repeatedly on a single cruise ship due to the neglect of the company that owns the vessel. The Ecstasy ship of Carnival is a classic example. The vessel caught fire twice in a span of just a few years.
Normally, passengers who have a complaint approach maritime lawyers after being frustrated with their tour or services of the cruise ship. Some may just start with a letter to the management but then later decide to pursue a lawsuit after not getting a prompt response. In addition, some who file complaints are those who feel their tour was not worth their money because of poor service, food and bad facilities.
As compensation to certain cases, cruise lines usually offer a full refund plus a free tour incentive to their passengers. In most cases, though, these companies state the rules in their tickets that disclaim any liability in specific situations including theft and change of destination without prior notice.
Maritime lawyers can guide passengers on the steps to take in filing a complaint against the management of a cruise line. Injured passengers are required to write a letter to the company within six months informing that they want to be compensated. The filing of a lawsuit also needs to be done within six months after the incident otherwise, the passengers no longer have the right to sue.